Welcome to TLC Compliance Limited. Your privacy is important to us, and we are dedicated to handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, tlcdrivercpc.uk, or use our Driver CPC training services.
1. Information We Collect
- Personal Information: Name, email address, phone number, and address provided during course bookings.
- Payment Information: Credit/debit card details processed securely via third-party payment providers.
- Technical Information: IP address, browser type, and device information collected through cookies and analytics tools.
2. How We Use Your Information
- To process course bookings and payments.
- To communicate important updates about your booking or course changes.
- To comply with legal obligations related to training certification and record-keeping.
- To improve our website and services through analytics.
3. Sharing Your Information
- We do not sell or share your personal data with third parties, except:
- When necessary to process payments securely through authorised providers.
- When required by law or regulatory bodies.
4. Data Retention
We retain your personal data for as long as necessary to provide our services or as required by law. Training records are retained for 6 years to meet regulatory compliance requirements.
5. Your Rights
- Access your personal data.
- Request corrections to your personal data.
- Request deletion of your personal data, subject to legal requirements.
- Object to the processing of your personal data for specific purposes.
6. Cookies
Our website uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies as outlined in our Cookie Policy.
7. Contact Us
For questions or concerns about your data, contact us at:
Email: bookings@tlccompliance.com
Phone: 028 6721 6321